1. Introduction
Oware Technologies Inc. (“O360,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our supply chain management platform and related services.
2. Information we collect
2.1 Information you provide
We collect information you provide directly to us, including:
- Account registration information (name, email, company details)
- Profile information and preferences
- Supply chain data you upload to the platform
- Communications with our support team
- Payment and billing information
2.2 Automatically collected information
When you use our services, we automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, time spent, interactions)
- Cookies and similar tracking technologies
3. How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption for data in transit and at rest
- Regular security audits and penetration testing
- Role-based access controls
- Comprehensive audit logging
- Controls designed in line with SOC 2 and ISO 27001 principles
5. Data sharing and disclosure
We may share your information in the following circumstances:
- With your consent: when you give us permission to share with third parties
- Service providers: third parties who assist us in providing our services
- Business transfers: in connection with any merger, sale, or acquisition
- Legal requirements: when required by law or to protect our rights
6. Data retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal purposes.
7. Your rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent
8. International data transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.
9. Children's privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
11. Contact us
If you have questions about this Privacy Policy, please contact us at:
Email: info@oware.co
Address: 251, Little Falls Drive, Wilmington, Delaware, 19808